Refund Policy

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Refund & Return Policy

At Smilesellers, we prioritize your satisfaction and aim to provide a seamless shopping experience. If you're not completely happy with your purchase, our Refund & Return Policy ensures a hassle-free process.

✅ 7-Day Money-Back Guarantee

• Eligibility: Returns are accepted within 7 days from the date of delivery.

• Condition: Items must be unused, unopened, and in their original packaging.

• Process: To initiate a return, please contact our customer support at sales.smilesellers@gmail.com with your order details.

🚚 Free Return Shipping on Orders Above ₹5000

Enjoy free return shipping on all orders over ₹5000. For orders below ₹5000, a nominal return shipping fee will apply.

🔄 Exchange Option

Prefer an exchange? We offer exchanges for products of equal or lesser value. Please ensure the item is in its original condition and packaging.

❌ Non-Returnable Items

The following items are non-returnable:

• Products marked as "Final Sale"

• Customized or personalized items

• Gift cards

• Downloadable software products

💳 Refund Process

• Method: Refunds will be processed to the original payment method.

• Timeframe: Please allow 7-10 business days for the refund to reflect in your account.

• Confirmation: You will receive a refund confirmation email once the process is complete.

📦 Return Instructions

1. Contact Us: Reach out to our customer support at sales.smilesellers@gmail.com with your order number and reason for return.

2. Return Authorization: Our team will provide you with a Return Authorization Number and the return shipping address.

3. Ship the Item: Pack the item securely and ship it back using a trackable shipping service.

4. Inspection: Once we receive the returned item, it will be inspected.

5. Refund Processing: If the return is approved, your refund will be processed as per the above guidelines.

📞 Contact Us

For any questions or assistance, please contact our customer support:

• Email: sales.smilesellers@gmail.com

• Phone: 7894117888 / 7008412314
  CONTACT
  
  For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales.smilesellers.com or by mail using the details