Frequently Asked Questions

My account

Click on the “Forgot Password” option on the login page, enter your registered email ID, and follow the instructions to reset your password.

Click on “Sign Up” and fill in your basic details like name, email, and password to create your account.

Yes, you can update your personal details, address, and contact information anytime from your account dashboard.

Absolutely. We use secure systems to protect your data and ensure a safe shopping experience.

Yes, guest checkout is available, but creating an account helps track orders easily.

Orders & Purchases

Simply add your favorite items to the cart, proceed to checkout, enter your shipping details, and complete the payment.

Yes, you can cancel or modify your order before it is shipped by contacting our support team.

You will receive a confirmation email and SMS after placing your order.

We accept UPI, debit/credit cards, net banking, and other secure payment options.

Yes, we provide bulk order solutions for offices and businesses. Contact our support team for details.

Returns & Refunds

We offer a 7-day return policy for eligible products from the date of delivery.

You can raise a return request from your account or contact our support team with your order details.

Refunds are processed within 5–7 business days after the product is inspected and approved.

Customized or damaged items due to misuse may not be eligible for return.

Yes, eligible returns will receive a full refund as per our policy.

Shipping & Tracking

Delivery usually takes 3–7 business days depending on your location.

Yes, free shipping is available on orders above ₹5000.

You will receive a tracking link via email/SMS once your order is shipped.

Yes, we deliver to most locations across India.

If your order is delayed, please contact our support team for assistance.

Fees & Billing

No, all prices are transparent and inclusive of applicable taxes.

Yes, a digital invoice will be sent to your registered email after purchase.

Yes, we accept all major UPI payment options.

COD availability depends on your location and order value.

EMI options may be available on selected products and payment methods.

Other Topic

Yes, selected products like office chairs come with a 1-year warranty.

You can reach us via email, phone, or live chat for any assistance.

Yes, we ensure all products meet quality standards before delivery.

Customization may be available for selected products. Please contact us for details.

We provide quality products, affordable pricing, reliable service, and a seamless shopping experience.

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